FAQ

Category: E GROUP HOLDING PTE LTD
Published on Saturday, 01 January 2011 00:00
Written by EPRINTIN.SG
Hits: 26459

Will my final print be the same as my laser printer output or in my monitor?
It is not possible to achieve 100% color quality as in your laser printing and monitor. Computer monitor is using RGB mode, while our printing is in CMYK mode. Color displayed on your computer monitor is created by projected or additive light. Therefore there is no guarantee that the finished products are exactly matching your laser printing, monitor, or digital print outs. Different printer, be it inkjet or laser printers will have varying results.

we hightlight that there isabout 10% color difference when is printing out from the artwork on computer monitor . Color differences are unavoidable; all we can do is try our best to make the print out color closer to that shown on monitor. We will not accept this kind of returning request.

Can you guarantee that the output printing colors are the same as my sample?
It is known in the printing industry that printer cannot guarantee that they can match your required colors 100%. Even from one commercial printing firm to another, there can be differences in the outputs. If you require a better match color, you can send us the digital proof.

What file format do you accept?
We highly recommend use of Illustrator or InDesign format. Besides that, you may want to consult us if you are using PDF, Adobe Photoshop or AI.CDR

How can I send you the artwork?
You can email to our sales team at This email address is being protected from spambots. You need JavaScript enabled to view it. If the files are too large, you may contact us. We will advise you on how to upload or arrange our sales personnel to pickup the CD or thumb-drive from you. Remember to save a copy of JPEG or PDF or hardcopy for checking purpose.

What is the difference between RGB and CMYK mode?
RGB is the color mode used for display devices such as monitors and televisions, and it is not printable. Computer’s monitor uses RGB.

CMYK refers to the 4 inks used by printing presses. C is Cyan, M is Magenta, Y is Yellow, and K is black.

A common mistake made by customers is in providing the file in RGB format when submitting their print job. CMYK mode is required as we need to separate the objects into 4 colors so that a separate printing place can be made for each of the colors.

Why Choose  Eprinting Pte Ltd?